Refund policy

Returns & Exchanges

We hope you love your Barvellium pieces. If your order isn’t quite right, we accept eligible returns and exchanges within 14 days of delivery.

Return Eligibility

Items must be:

  • Unworn, unwashed, and unused
  • In original condition with all tags attached
  • Free from makeup, deodorant, stains, odors, pet hair, or other signs of wear

For hygiene and quality purposes, items that show signs of wear or have had required protective tags removed will not be accepted.

Final Sale

Items marked Final Sale, clearance items, gift cards, and complimentary/promotional items are not eligible for return or exchange.

Returns

Customers are responsible for return shipping costs. Original shipping charges are non-refundable.

Once your return is received and inspected, approved refunds will be issued to your original payment method. Please allow your bank or card provider additional time to process the refund.

Exchanges

Need a different size? Exchanges are accepted on eligible items and are subject to availability.

If your requested size or item is unavailable, we’ll issue a refund for the eligible returned item.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us promptly with your order number and photos of the item so we can make it right.

Questions?

For questions regarding a return or exchange, please contact Barvellium Customer Support.

Barvellium reserves the right to refuse returns that do not meet the requirements of this policy.